Why your Customer Service, Marketing and HR departments needs to use Natural Language Processing Solutions?
Command Alexa to sing you some super hit songs, and in no time, Alexa will be belting out a few musical numbers.
You bet! The exciting combination of Artificial intelligence and Natural Language Processing has helped machines like Alexa to offer ready-service to customers.
Much as we praise Alexa for helping us in our daily chores, the fact is machines like Alexa don’t readily understand human language.
Unlike humans, language learning is a tedious, time-consuming, and complicated process for machines. Why? For one, they tend to look at language in the form of data- loads of indecipherable, upended, and unstructured data. Another thing being, machines don’t understand grammar and context.